Morrisons AI trolley trial is over, as partner Instacart retires its carts
UK supermarket chain Morrisons has concluded its trial of AI-powered smart trolleys following partner Instacart's decision to wind down…
UK supermarket chain Morrisons has concluded its trial of AI-powered smart trolleys following partner Instacart's decision to wind down its Caper Cart hardware operations. Tested at a store in Peterborough, the trolleys used computer vision cameras, sensors, and built-in screens to automatically recognize items, track running totals, and enable direct checkout. Instacart is pivoting from hardware manufacturing toward software licensing. The trial's end reflects wider challenges facing smart shopping carts, such as high hardware costs, maintenance burdens, and physical weight, particularly as shoppers often favor simpler existing alternatives like handheld scanners or mobile scan-and-go apps.