AirMore AI Refund Policy
At AirMore AI, we aim to provide a reliable and transparent user experience. Before purchasing, users are encouraged to try our tools to ensure they meet their needs. Please review the following refund policy carefully before completing your purchase.
Credits Purchases
AirMore AI currently offers credits-based plans only, giving you lifetime-valid credits that work across all tools and features on the platform.
- Refund requests are accepted within 7 days of purchase. No refunds will be issued for purchases made more than 7 days ago.
- Within this 7-day period, we will refund the unused credits remaining in your account, calculated based on the unit price at the time of purchase.
- Example: If you purchased 1,000 credits, refunds will be calculated proportionally based on the unused credits.
Eligible Refund Reasons (Within 7 Days)
Refunds may be approved under the following circumstances:
- Major technical issues that prevent normal use of the service and cannot be resolved by our technical team.
- The product does not function as described on the website.
- Duplicate or incorrect purchases caused by system or payment errors.
- Account activation failures that persist even after contacting our support team.
Non-Refundable Cases
- Purchases made more than 7 days prior to the refund request.
- Credits that have already been fully used.
- Requests without a reasonable or verifiable explanation.
How to Apply for a Refund
To request a refund, please submit a support ticket through our official support channel with your order details and a brief explanation.
Once a refund is processed, the corresponding credits will be removed from your account.